Privacy policy
At Al Ghadeer Poultry Farms, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or place an order.
1. Information We Collect
We may collect the following information:
- Full name
- Mobile phone number
- Email address
- Delivery address
- Billing information
- Order history
- Payment method details (payment information is processed securely by our payment providers and is not stored by Al Ghadeer Poultry Farms)
- Device and browsing information, including IP address, browser type, and cookies
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Contact you regarding your orders
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory requirements
- Send promotional offers only when you have agreed to receive them
3. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties when necessary, including:
- Delivery companies
- Payment service providers
- Government authorities when legally required
- Technology providers that help operate our website
All third parties are required to protect your information and use it only for the intended purpose.
4. Cookies
Our website uses cookies and similar technologies to improve user experience, analyze website performance, remember preferences, and provide essential website functionality.
You may disable cookies through your browser settings, although some website features may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal obligations.
7. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Withdraw your consent where applicable
- Request information regarding how your data is processed
To exercise any of these rights, please contact us using the contact information provided below.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated revision date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through:
- Phone
- Contact Form available on our website