Terms of service

Welcome to Al Ghadeer Poultry Farms. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website, creating an account, or placing an order, you agree to comply with these Terms of Service and all applicable laws and regulations of the Kingdom of Saudi Arabia.

2. Eligibility

You confirm that:

  • You are legally capable of entering into binding agreements.
  • The information you provide is accurate, complete, and up to date.

3. Products

Al Ghadeer Poultry Farms supplies fresh eggs and related food products.

Product images are for illustration purposes only. Actual products may vary slightly in packaging while maintaining the same quality and specifications.

4. Pricing

  • All prices are displayed in Saudi Riyals (SAR).
  • Prices include Value Added Tax (VAT) unless otherwise stated.
  • Prices may change without prior notice.
  • Promotional offers are valid only during the announced promotional period.

5. Orders

After placing an order, you will receive an order confirmation.

Al Ghadeer Poultry Farms reserves the right to:

  • Accept or reject any order.
  • Cancel an order in the event of pricing errors, stock shortages, suspected fraud, or circumstances beyond our control.

If payment has already been received for a cancelled order, the amount will be refunded using the original payment method.

6. Delivery

Delivery times are estimates and may vary depending on location, weather conditions, or operational circumstances.

The customer is responsible for ensuring that the delivery address and contact information are accurate.

7. Product Quality

We take every reasonable measure to ensure that all products are fresh and meet our quality standards before dispatch.

Customers should inspect their order upon delivery and report any damage or discrepancies within 24 hours.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms of Service.

9. Customer Responsibilities

Customers agree to:

  • Provide accurate order information.
  • Store food products according to the storage instructions.
  • Use the products only for their intended purpose.

10. Intellectual Property

All website content, including text, images, graphics, logos, product names, trademarks, designs, and software, is the property of Al Ghadeer Poultry Farms or its licensors and may not be copied, reproduced, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Al Ghadeer Poultry Farms shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchased products, except where liability cannot legally be excluded.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We reserve the right to amend these Terms of Service at any time. Updated versions will be published on this page and become effective immediately upon publication.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes shall be subject to the jurisdiction of the competent courts of the Kingdom of Saudi Arabia.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us through:

  • Phone
  • WhatsApp
  • Email
  • Contact Form available on our website